Digitalisation has become an important part of city gas distribution (CGD) business processes, from network planning, engineering, and operations and maintenance to complete management of network assets. Advanced solutions including SCADA, GIS and the use of dashboards, analytical tools and innovative software are enabling CGD companies to monitor their assets in real time, with greater precision. The outbreak of the Covid-19 pandemic, which called for remote working, has further strengthened the case for the uptake of such technologies and increased the digitalisation of offices.
An increasing number of CGD operators at the outset of their digital journeys are already seeing promising results. Gujarat Gas Limited (GGL), Indraprastha Gas Limited, Adani Gas, Mahanagar Gas Limited and GAIL Gas have been at the forefront of implementing innovative digital technologies that enhance customer experience while making their operations more efficient. New entrants such as AG&P, Think Gas, Torrent Gas and Megha Engineering are deploying new and advanced digital solutions, further creating opportunities for technology providers.
New technologies such as the internet of things, big data and cloud computing are changing the way CGD companies do business. Another key area of interest for CGD utilities is deploying solutions that enable real-time, remote control or predictive maintenance to extend the life or operating efficiency of assets. Large volumes of data are also being generated that need to be stored, processed and analysed. In this context, next-generation digital tools such as blockchain, AI and ML for complete automation are also gaining traction.
This issue of Smart Utilities discusses the key information and operational technologies and digital solutions being deployed by CGD utilities to streamline and automate operations. It also showcases some of the new technologies being used for water network management and the role of AI and ML in grid operations. In addition, the issue highlights the SCADA applications for power plants, transmission systems and grid automation.