In the past two to three years, there has been a spurt in the development of app-based monitoring portals in […]
Over the past three years, the government has focused more on maintaining sanitation and cleanliness standards, and ensuring an open […]
The launch of the GARV dashboard in October 2016 was a key milestone in the history of rural electrification in […]
To enhance the efficiency of its service delivery system, the Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) has undertaken […]
In March 2016, the New Delhi Municipal Council (NDMC) launched a mobile application called NDMC-311 with the aim of improving […]
Gujarat Gas Limited (GGL), a merged entity of GSPC Gas Company Limited and Gujarat Gas Company Limited, among others, has emerged […]
Prior to its bifurcation, the erstwhile Andhra Pradesh had four discoms. Of these, Andhra Pradesh Southern Power Distribution Company Limited […]
In the host of information technology (IT) initiatives being taken in the distribution segment, a growing focus on the implementation […]
The Bangalore Water Supply and Sewerage Board (BWSSB) in Karnataka serves approximately 9.5 million customers and is responsible for the […]
The Kolkata Municipal Corporation (KMC) is undertaking various technology-related initiatives to create an efficient service delivery system. The authority has […]
In order to support the adoption of smart facilities across the city, the Municipal Corporation of Greater Mumbai (MCGM) has […]
Indraprastha Gas Limited (IGL) is one of the key players in the Indian city gas distribution (CGD) market. During the […]
Mahanagar Gas Limited (MGL) is one of India’s leading natural gas distribution companies. Established in 1995, MGL is a joint […]
In June 2014, the Government of India launched a crowdsourcing platform called MyGov, which aims to foster participatory governance through increased […]
With nearly 150,000 compressed natural gas (CNG) customers and 190,000 piped natural gas (PNG) customers, Adani Gas Limited has a […]
Customer relationship management (CRM) is an important link between the customer and the company. It is important to focus on […]
In order to support the expansion of smart facilities across the city, the Delhi Jal Board (DJB) has been taking […]
To meet the need for an efficient service delivery system, the Patna Municipal Corporation (PMC) is planning to undertake IT-related […]
Recognising the need for an efficient service delivery system to support the expansion of smart facilities across the city, the […]
The role of IT in urban governance is gathering increasing importance, particularly as the rise in consumer numbers puts pressure […]