
Month: March 2014


Investing in Technology: Maynilad’s initiatives to improve water supply
Maynilad Water Services, Inc. is the largest private water concessionaire in the Philippines in terms of customer base, serving a […]

On A Fast Track: GMC expedites application processing through the citizen service centre
The Guntur Municipal Corporation (GMC) covers an area of 45.71 square km and is responsible for the provision of civic […]

Customer First: JUSCO strengthens grievance redressal mechanism through Sahyog Kendra
Until 2004, municipal services in Jamshedpur were provided by the Town Services Division of Tata Steel Limited. The division provided […]

The MIS Advantage: MCC improves water billing process
To improve revenue collection and operational transparency, the Municipal Corporation Chandigarh (MCC) has been taking initiatives to streamline the billing […]

Complaint Redressal: AMC launches a comprehensive system to address civic issues
The Ahmedabad Municipal Corporation (AMC), which is responsible for the provision of basic municipal services in Ahmedabad, was established in […]

Streamlining Services: Andhra Pradesh’s Mee-seva system to improve governance
The Andhra Pradesh government has taken several technological initiatives to improve the provision of civic services. The government launched the […]

Performance Check: PAS project evaluates progress in service delivery
Inadequate availability of reliable and updated data on urban water supply and sanitation services has affected project uptake and allocation […]


Increasing Competition: Market restructuring promotes growth in US natural gas distribution segment
About 70 million customers consuming 20 trillion cubic feet (tcf) of natural gas per annum in the US depend on […]

Scope for ERP: Integrating information and processes in the CGD segment
In the current business environment where competitors are constantly upgrading their capabilities, organisations must strive for operational visibility, control and […]

Asset Integrity Management: Benefits for CGD operators
The primary objective of effective asset integrity management (AIM), which is also known as process safety, is to maintain the […]

Gas Outlook: CGD operators’ perspective
The city gas distribution (CGD) segment accounts for about 10 per cent of the country’s total gas consumption. Although the […]

Crucial Role: IT deployment in CGD operations
As city gas distribution (CGD) operators focus on managing large distribution areas, the adoption of IT services in order to […]



Distribution Automation: Rationalising network management costs
Centralised automation systems play a key role in managing the operational costs of power distribution utilities. These systems, based on […]

Taking Off: Smart grid market in Southeast Asia
With a growing population and the associated increase in the rate of urbanisation and industrialisation as well as the growing […]

Reducing Losses: Technology options for power distribution utilities
The prevalence of high aggregate technical and commercial (AT&C) losses is one of the major problems faced by power distribution […]

Smart Meter Deployment: Consumer and utility gains
Smart meters facilitate collection, measurement and analysis of energy usage through a two-way communication system between the discom and the […]