June 2015
Enhanced Delivery
Advanced technologies help improve water supply reliability in the Philippines
The significant economic and population growth in recent years has led to water supply becoming one of the foremost concerns […]
Restoring Operations
VMC plans to revive the stalled SCADA system
Spread over 58 square km, Vijayawada is the third-largest city in Andhra Pradesh, with a population of over 1 million. […]
Greater Accountability
KUWSDB upgrades its information systems to enhance transparency in operations
The Karnataka Urban Water Supply and Drainage Board (KUWSDB) has been taking technological initiatives to improve the delivery of municipal […]
Plugging the Gaps
DJB implements IT initiatives to improve service delivery
The Delhi Jal Board (DJB) was constituted in April 1998 under the Delhi Water Board Act, 1998 to provide facilities […]
Improving Revenue Recovery
HMWSSB streamlines its billing and collection process
The Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) serves around 0.83 million customers in Andhra Pradesh. It is responsible […]
ICT Implementation
Deployment status in civic agencies
India Infrastructure Research conducted a survey to highlight the implementation status of information and communication technology (ICT) in the civic […]
Pipeline Management
PRIMS helps PGB in efficient maintenance of assets
Petronas Gas Berhad (PGB), a subsidiary of Malaysian oil and gas firm Petroliam Nasional Berhad (Petronas), is engaged in the […]
Advanced Metering Solutions
Best practices adopted by CGD utilities
City gas distribution (CGD) operators have gradually started using advanced metering solutions. The key areas of improvement for local gas […]
Integrated Operations
ERP systems offer benefits to CGD firms
The adoption of efficient solutions to enhance the service delivery mechanism and minimise disruptions in gas flow has become a […]
CRM Strategies
CGD utility experience
In order to establish, develop, maintain and optimise a long-term relationship between customers and an organisation, it is essential to […]
System Efficiency
GIS gathers increasing importance in CGD networks
Geographic information systems (GIS) are tools for capturing, storing, analysing and presenting all types of spatial and geographical data. These […]
Safety Standards
New initiatives for countering cyberthreats to the US grid
Preparing the grid against cyberattacks and intrusions is a key challenge being faced by the US government and grid operators. […]
Promoting Solar
Net metering expected to encourage the rooftop segment
From being practically negligible in 2012, the installed capacity of solar rooftop systems in India had gone up to 350 […]
Meeting Utility Needs
Manufacturers upgrade meter designs to keep pace with industry requirements
Being the primary devices used for measuring and billing electricity consumption, meters affect utility revenues. They also play a vital […]
Variable Pricing
ToD metering a viable solution for utilities to manage demand
Demand variability is a predominant feature of the Indian electricity market. Since demand forecasting is mainly done on a day-ahead […]
Automation Advantages
India’s aggregate technical and commercial (AT&C) losses are among the highest in the world, averaging around 26 per cent as […]