
Month: June 2015


Enhanced Delivery: Advanced technologies help improve water supply reliability in the Philippines
The significant economic and population growth in recent years has led to water supply becoming one of the foremost concerns […]

Restoring Operations: VMC plans to revive the stalled SCADA system
Spread over 58 square km, Vijayawada is the third-largest city in Andhra Pradesh, with a population of over 1 million. […]

Greater Accountability: KUWSDB upgrades its information systems to enhance transparency in operations
The Karnataka Urban Water Supply and Drainage Board (KUWSDB) has been taking technological initiatives to improve the delivery of municipal […]

Plugging the Gaps: DJB implements IT initiatives to improve service delivery
The Delhi Jal Board (DJB) was constituted in April 1998 under the Delhi Water Board Act, 1998 to provide facilities […]

Improving Revenue Recovery: HMWSSB streamlines its billing and collection process
The Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) serves around 0.83 million customers in Andhra Pradesh. It is responsible […]

ICT Implementation: Deployment status in civic agencies
India Infrastructure Research conducted a survey to highlight the implementation status of information and communication technology (ICT) in the civic […]



Pipeline Management: PRIMS helps PGB in efficient maintenance of assets
Petronas Gas Berhad (PGB), a subsidiary of Malaysian oil and gas firm Petroliam Nasional Berhad (Petronas), is engaged in the […]

Advanced Metering Solutions: Best practices adopted by CGD utilities
City gas distribution (CGD) operators have gradually started using advanced metering solutions. The key areas of improvement for local gas […]

Integrated Operations: ERP systems offer benefits to CGD firms
The adoption of efficient solutions to enhance the service delivery mechanism and minimise disruptions in gas flow has become a […]

CRM Strategies: CGD utility experience
In order to establish, develop, maintain and optimise a long-term relationship between customers and an organisation, it is essential to […]

System Efficiency: GIS gathers increasing importance in CGD networks
Geographic information systems (GIS) are tools for capturing, storing, analysing and presenting all types of spatial and geographical data. These […]


Safety Standards: New initiatives for countering cyberthreats to the US grid
Preparing the grid against cyberattacks and intrusions is a key challenge being faced by the US government and grid operators. […]

Promoting Solar: Net metering expected to encourage the rooftop segment
From being practically negligible in 2012, the installed capacity of solar rooftop systems in India had gone up to 350 […]

Meeting Utility Needs: Manufacturers upgrade meter designs to keep pace with industry requirements
Being the primary devices used for measuring and billing electricity consumption, meters affect utility revenues. They also play a vital […]

Variable Pricing: ToD metering a viable solution for utilities to manage demand
Demand variability is a predominant feature of the Indian electricity market. Since demand forecasting is mainly done on a day-ahead […]

Automation Advantages
India’s aggregate technical and commercial (AT&C) losses are among the highest in the world, averaging around 26 per cent as […]