Customer Connect: CRM strategies gain increasing importance in CGD operations
Customer relationship management (CRM) is used to reduce a company’s costs and enhance its profitability by ensuring high levels of […]
Customer relationship management (CRM) is used to reduce a company’s costs and enhance its profitability by ensuring high levels of […]
The development of India’s city gas distribution (CGD) network is dependent on domestic gas availability and the pace at which […]
An uninterrupted and quality power supply is the fundamental requirement of a modern society. As the demand for power increases, […]
The Information Technology [IT] Act, 2008 defines cybersecurity as the protection of information, equipment, devices, computers, computer resources, communication devices […]
With the smart transformation of the energy industry, the volume, variety and velocity of data has been expanding. As utility […]
The internet of things (IoT) is emerging as a game changer in the development of the internet and will give […]
A renewable energy revolution is being witnessed across the world. In India, the renewable energy capacity is set to increase […]
Mobility solutions, an area that has been opened up by the smartphone revolution, provides new opportunities to improve customer knowledge, […]
Eastern Power Distribution Company of Andhra Pradesh Limited (APEPDCL) has been a pioneer in delivering technology-centric customer care services. The […]
Tata Power Delhi Distribution Limited (TPDDL), which supplies power to about 1.44 million consumers, is among the few Indian discoms […]
Distribution utilities across the country are transforming their business processes by increasing the use of advanced IT systems. The aim […]
Public as well as private power discoms in India have been deploying IT solutions at various levels. Given their poor […]
Cloud computing is witnessing growing uptake across enterprises in various sectors. In simplest terms, cloud computing refers to storing and […]
One of the key changes that utilities are currently experiencing is the convergence of information technologies (IT) and operational technologies […]
The significant economic and population growth in recent years has led to water supply becoming one of the foremost concerns […]
Spread over 58 square km, Vijayawada is the third-largest city in Andhra Pradesh, with a population of over 1 million. […]
The Karnataka Urban Water Supply and Drainage Board (KUWSDB) has been taking technological initiatives to improve the delivery of municipal […]
The Delhi Jal Board (DJB) was constituted in April 1998 under the Delhi Water Board Act, 1998 to provide facilities […]
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