Gas
Customer Connect: CRM strategies gain increasing importance in CGD operations
Customer relationship management (CRM) is used to reduce a company’s costs and enhance its profitability by ensuring high levels of […]
Year: 2015
Gas
Distribution Licences: PNGRB announces sixth bidding round for CGD networks in 34 cities
The development of India’s city gas distribution (CGD) network is dependent on domestic gas availability and the pace at which […]
Key Statistics
Technology Focus
Information Exchange: Communication technologies enable efficient power system operations
An uninterrupted and quality power supply is the fundamental requirement of a modern society. As the demand for power increases, […]
Power
Checking Cyberattacks: Crisis management plans aim to secure power systems
The Information Technology [IT] Act, 2008 defines cybersecurity as the protection of information, equipment, devices, computers, computer resources, communication devices […]
Technology Focus
Big Data Insights: Power utilities leverage BDA to manage complex data
With the smart transformation of the energy industry, the volume, variety and velocity of data has been expanding. As utility […]
Technology Focus
A New Paradigm: Internet of things expected to transform power utility industry
The internet of things (IoT) is emerging as a game changer in the development of the internet and will give […]
Power
Integrating Renewables: IT applications for improving grid reliability
A renewable energy revolution is being witnessed across the world. In India, the renewable energy capacity is set to increase […]
Utility Focus
Mobility Moves: NPCL deploys software solutions for managing on-site processes
Mobility solutions, an area that has been opened up by the smartphone revolution, provides new opportunities to improve customer knowledge, […]
Utility Focus
IT Strategies: APEPDCL focuses on the implementation of mobile-based applications
Eastern Power Distribution Company of Andhra Pradesh Limited (APEPDCL) has been a pioneer in delivering technology-centric customer care services. The […]
Utility Focus
Cutting Losses: TPDDL’s ADR project enhances grid reliability and load growth management
Tata Power Delhi Distribution Limited (TPDDL), which supplies power to about 1.44 million consumers, is among the few Indian discoms […]
Perspective
Smart Systems: Discoms deploy enhanced communication solutions
Distribution utilities across the country are transforming their business processes by increasing the use of advanced IT systems. The aim […]
Power
Making Progress: Status of key central government schemes for distribution automation
Public as well as private power discoms in India have been deploying IT solutions at various levels. Given their poor […]
Technology Focus
Rising Relevance: Cloud computing helps power utilities in storing and accessing data
Cloud computing is witnessing growing uptake across enterprises in various sectors. In simplest terms, cloud computing refers to storing and […]
Technology Focus
Technology Integration: IT-OT convergence offers sustainable benefits to power utilities
One of the key changes that utilities are currently experiencing is the convergence of information technologies (IT) and operational technologies […]
Key Statistics
Water
Enhanced Delivery: Advanced technologies help improve water supply reliability in the Philippines
The significant economic and population growth in recent years has led to water supply becoming one of the foremost concerns […]
Water
Restoring Operations: VMC plans to revive the stalled SCADA system
Spread over 58 square km, Vijayawada is the third-largest city in Andhra Pradesh, with a population of over 1 million. […]
Water
Greater Accountability: KUWSDB upgrades its information systems to enhance transparency in operations
The Karnataka Urban Water Supply and Drainage Board (KUWSDB) has been taking technological initiatives to improve the delivery of municipal […]
Water
Plugging the Gaps: DJB implements IT initiatives to improve service delivery
The Delhi Jal Board (DJB) was constituted in April 1998 under the Delhi Water Board Act, 1998 to provide facilities […]