Gas – Page 14

CRM Strategy: Adani Gas’s technology deployments aim to improve customer interface

With nearly 150,000 compressed natural gas (CNG) customers and 190,000 piped natural gas (PNG) customers, Adani Gas Limited has a […]

Process Integration: ERP solutions help CGD utilities optimise performance

As a city gas distribution (CGD) utility progresses through its life cycle and is affected by several internal and external […]

Network Maintenance: SNGPL uses CBM techniques for effective asset management

Asset management is the process of maintaining, upgrading and operating physical assets in a cost-effective manner. It has been made […]

Efficiency Improvement: CGD utilities deploy smart meters for better accuracy and revenue collection

Many cities, particularly metros, are increasingly opting to supply natural gas through piped gas distribution systems. As an emerging market, […]

Holistic View: GIS mapping improves business processes of CGD utilities

Geographic information system (GIS) technology links geographic information with descriptions, allowing it to be viewed in advanced geographical maps that […]

CGD Licences: Status as of August 10, 2015

Pipeline Innovations: CNPC’s technologies streamline operations and improve safety

China National Petroleum Corporation (CNPC) is China’s largest oil and gas pipeline contractor and operator, with gas pipeline networks covering […]

SCADA Solutions: Increased system automation improves CGD network efficiency

Over the past few decades, there has been an increase in the size and complexity of pipeline systems. This has […]

Up to Speed: CUGL undertakes strategic IT initiatives for improving service delivery

As city gas distribution (CGD) operators focus on managing large-scale distribution areas, the adoption of information technology (IT) services to […]

Customer Connect: CRM strategies gain increasing importance in CGD operations

Customer relationship management (CRM) is used to reduce a company’s costs and enhance its profitability by ensuring high levels of […]

Distribution Licences: PNGRB announces sixth bidding round for CGD networks in 34 cities

The development of India’s city gas distribution (CGD) network is dependent on domestic gas availability and the pace at which […]

Petronas Gas Berhad (PGB), a subsidiary of Malaysian oil and gas firm Petroliam Nasional Berhad (Petronas), is engaged in the […]

Advanced Metering Solutions: Best practices adopted by CGD utilities

City gas distribution (CGD) operators have gradually started using advanced metering solutions. The key areas of improvement for local gas […]

Integrated Operations: ERP systems offer benefits to CGD firms

The adoption of efficient solutions to enhance the service delivery mechanism and minimise disruptions in gas flow has become a […]

CRM Strategies: CGD utility experience

In order to establish, develop, maintain and optimise a long-term relationship between customers and an organisation, it is essential to […]

System Efficiency: GIS gathers increasing importance in CGD networks