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HomeUtility Focus

Utility Focus

Test- Articles about Utility sector

Gas

Growing with Technology: MGL deploys IT solutions to ensure customer satisfaction

March 2017

One of India’s leading natural gas distribution companies, Mahanagar Gas Limited (MGL) was established in 1995 as a joint venture […]

Water

Better Billing: Nagaland adopts computerised system to improve water revenue management

March 2017

Most Indian water supply utilities are under severe financial strain due to a lack of metered connections, inefficient billing practices, […]

Water

Improved Services: SYABAS undertakes measures to upgrade water supply in Malaysia

March 2017

In a bid to ensure uninterrupted and quality water supply, the Malaysian government, in 2005, privatised water supply services in […]

Water

Investing in Technology: MWA’s initiatives improve water supply in Bangkok

September 2016

In Thailand, the two main agencies responsible for the sourcing, production and distribution of piped water are the Metropolitan Waterworks […]

Water

Bringing in Efficiency

September 2016

To enhance the efficiency of its service delivery system, the Hyderabad Metropolitan Water Supply and Sewerage Board (HMWSSB) has undertaken […]

Water

Citizen App: NDMC develops mobile application to enhance civic services

September 2016

In March 2016, the New Delhi Municipal Council (NDMC) launched a mobile application called NDMC-311 with the aim of improving […]

Gas

Better Customer Interface: Positive outcome of MGL’s mobility platform implementation

September 2016

Technology deployment is significantly changing the way companies are managing their operations. While there is greater automation in utility operations, […]

Gas

Distribution Management: GGL increases ease of doing business through IT initiatives

September 2016

Gujarat Gas Limited (GGL), a merged entity of GSPC Gas Company Limited and Gujarat Gas Company Limited, among others, has emerged […]

Utility Focus

Streamlining Business: BSES’s IT and OT journey

September 2016

Conventionally, information technology (IT) and operational technology (OT) have occupied separate domains in the utility industry. However, with technological advancements […]

Utility Focus

Operational Gains: TPDDL’s IT initiatives to improve reliability and customer service

September 2016

Tata Power Delhi Distribution Limited (TPDDL), a joint venture of Tata Power Company and the Delhi government, is licensed to […]

Utility Focus

Network Transformation: CESC gears up to implement its smart grid project

September 2016

Engaged in coal mining, and power generation and distribution, CESC Limited is a fully integrated, and the oldest, private electricity […]

Utility Focus

Smart Moves: IT and OT measures taken by APSPDCL

September 2016

Prior to its bifurcation, the erstwhile Andhra Pradesh had four discoms. Of these, Andhra Pradesh Southern Power Distribution Company Limited […]

Utility Focus

Customer Appeal: KSEBL’s e-services enhance user experience

September 2016

In the host of information technology (IT) initiatives being taken in the distribution segment, a growing focus on the implementation […]

Utility Focus

Technology Upgrades: WBSEDCL’s IT and OT initiatives

September 2016

West Bengal State Electricity Distribution Company Limited (WBSEDCL) covers about 97 per cent of the total geographic area of West […]

Water

Water Strategy: Singapore’s Tuaspring desalination plant to reduce dependence on imports

June 2016

Singapore is the most active desalination market in the Southeast Asian region with a total desalination capacity of 100 million […]

Water

Tech Smart: BWSSB takes steps to improve billing and revenue collection

June 2016

The Bangalore Water Supply and Sewerage Board (BWSSB) in Karnataka serves approximately 9.5 million customers and is responsible for the […]

Utility Focus

Stable Supply: TEPCO undertakes power system reforms

June 2016

The Tokyo Electric Power Company (TEPCO) is a leading power utility in Japan, serving one-third of the country’s total electricity […]

Utility Focus

Rich Rewards: Manipur improves collection efficiency through prepaid meter roll-outs

June 2016

Manipur’s electricity landscape is improving steadily, and prepaid meters are contributing significantly to this change. Starting with pilot installations in […]

Gas

Communication Channels: IGL leverages technology to expand customer reach

June 2016

Indraprastha Gas Limited (IGL) is one of the key players in the Indian city gas distribution (CGD) market. During the […]

Gas

Tech Connect: MGL’s mobile app focuses on customer convenience

June 2016

Mahanagar Gas Limited (MGL) is one of India’s leading natural gas distribution companies. Established in 1995, MGL is a joint […]

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